Terms & Conditions

 

 

CANCELLATIONS & TRANSFER

If a participant requests a transfer to an alternative course and the request is received

within 21 days of the original course start date there will be an administration charge of

10% of the course fee.

 

 

If a request is made to transfer to an alternative course within 7 days of the course start

date there will be an administration charge of 25%. If a participant fails to attend the

course all fees are forfeited.

 

 

Cancellation of a booking is subject to the following charge:

 

•                Within 28 days of the course – 25% of the total fee

•                Within 21 days of the course - 50% of total fee

•                Within 14 days of the course – 75% of the fee

•                Within 7 days of the course – 100% of total fee

 

 

CANCELLATION BY Ivana O' Brien

Ivanaobrien.com reserves the right to change dates and venues. Ivanaobrien.com reserves the right to alter the course content, location or cancel any course at any time without liability.

 

 

COURSE CONFIRMATION

We aim to confirm your place on the course within 48 hours of receiving your completed form, deposit or payment. If you do not hear from us within a working week please contact our office: info@ivanaobrien.com or call 07946616632

 

 

FEES

The fees for courses over one day or more in duration include the tuition, materials, morning coffee and afternoon tea.

 

 

OWNERSHIP AND QUALITY OF INFORMATION

Legal and beneficial title to all intellectual property rights existing in any documentation, data, know-how, methods and concepts, used or developed by us in providing the services, shall, as between you and us, belong to and remain vested in us.

All conditions or warranties (whether expressed or implied by statute or common law or arising from conduct or a previous course of dealing or trade custom or usage or otherwise) as to the quality of the session materials we supply or their fitness for a particular purpose (even if that purpose is made known expressly or by implication to us) are expressly excluded.

 

 

DATA

When you place an order, all personal data provided to me will be used in accordance with data protection laws and my privacy policy.

 

I will never share your details with anyone else but I may contact you at some point in the future to share relevant information. In most cases this will be by email. If you don’t wish to receive this information you can easily unsubscribe.

 

 

OUR PROMISE

I will use all reasonable care and skill in providing the services you order under this agreement, but I cannot guarantee any results of the services. Any decision you make having received any of my services are your own and you remain wholly responsible for any decisions and actions you take.

 

 

UNFORSEEN EVENTS

I am entitled to delay or reduce the level and/or scope of service(s) (including session materials) if I am prevented from or hindered or delayed in obtaining or delivering the services (including session materials) as a result of any circumstances beyond my reasonable control.

 

 

GENERAL ISSUES

This agreement is the entire agreement between us and it supersedes any previous agreement between us relating to any services I provide, unless otherwise agreed in writing by us both. We both agree that by entering into this agreement, neither of us has relied on, and is not able to have any remedy, for any statement, promise, representation or understanding (whether it is made negligently or innocently) or any person other than what is expressly promised in this agreement. The only remedy available for breach of the promises in this agreement is for breach of contract. Nothing in this paragraph attempts to limit of exclude any liability for fraud.

 

No failure or delay in enforcing any of our rights under this agreement will prejudice or restrict those rights. If we waive our rights to require you to comply with this agreement it will not operate as a waiver or any further exercise of the aright and a waiver of any breach will not operate as a waiver of any subsequent breach.

 

We both agree that each provision of this agreement is severable and distinct from any other. If any part of this agreement is found to be illegal, invalid or unenforceable in whole or in part, we both agree that the legality, validity and enforceability of the remainder of the agreement is not affected.

 

No terms of this agreement are intended of the benefit of any third party, except where expressly stated in this agreement, and we both agree that it is not intended that and term of this agreement should be enforceable by a third party under the Contracts (Rights of Third Parties) Act 1999. If you choose to make an order, these terms and conditions only apply to that order and not to any future orders.

 

Bookings are subject to the terms and conditions. Bookings cannot be confirmed until full payment has been received. All requests for cancellations and transfers must be confirmed in writing and are subject to the conditions above. Cancellation less than 7 working days before the course or if a delegate fails to attend, all fees are forfeit.

 

 

LEGAL NOTICE

 

 

Warning

Any information, techniques and exercises provided within this website are for educational purposes only. Do not use the techniques or exercises contained within this website whilst driving or operating machinery, or if you suffer from epilepsy, clinical depression or any other nervous or psychiatric condition. The information provided is not a substitute for proper medical advice. If in doubt, please consult your doctor or licensed medical practitioner.

 

 

Privacy policy

Ivanaobrien.com takes your privacy seriously. In general, I use the personal information that I collect from you to identify personal preferences and match your needs with relevant products, and process any orders that you may make through our website.

 

 

Consent

Your use of this website signifies your consent to me collecting and using personal information about you as specified below in accordance with this Policy. Should I choose to change my Policy for any reason; the changes will be posted here, so that you are always kept informed of how I collect and use your personal information, and whe I may disclose it.

 

 

Traffic data

I may provide aggregate statistics about my sales, customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you.

 

 

Other disclosures

Ivanaobrien.com reserves the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users.

 

 

How do we protect your information?

Ivanaobrien.com has strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access and to comply with the Data Protection Act 1998. This means that sometimes I may ask you for proof of identity before disclosing any personal information to you. Any payments made online are done so through PayPal with no information being held by me.

 

 

Cookies

A cookie is a piece of information that is stored on your computer's hard drive by your web browser. On revisiting this site our computer server will recognise the cookie, giving me information about your last visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use many features of our website.

Customer feedback and complaints

 

We welcome your questions and comments about any matter regarding ivanaobrien.com. Should you have such comments please send an email to: info@ivanaobrien.com

 

 

PRODUCTS

Ivanaobrien.com produces and sells quality products that have either been designed or chosen to help you achieve greater success, health and happiness in all areas of your life.

 

 

Deliveries:

After receipt of your order I will process and send your purchase as soon as possible, normally within 48 hours.

 

 

Returns

If any product purchased from me is damaged and therefore not fit for use, please return it within 14 days along with the original packing and a brief description of the damage. I will check it and if necessary either return the item repaired, send a replacement or give a full refund.

 

When your item is being delivered please check the box is intact and all packing is not ripped or damaged. If you are not happy with the state of the packaging please do not accept the goods.

 

 

Payment Methods

Payment - Full payment is required in advance for all product orders, training courses, events and individual sessions over the telephone.

 

Online payments are made through our shop using PayPal’s online secure payment system. PayPal is the worlds leading online payment service